Vision
Fusion Matrix care Vision Statement for creating a semi-independent accommodation for KCC:
· We recognise the value of all our resources such as employees, the Kent county council we all are responsible for cultivating and respecting those resources.
· We believe that first-class support and adequate accommodation needs to be delivered in the communities where our young adults (16-24) live.
· We respect that every young adult is unique and has his or her individual and cultural values.
· We focus our services on those young adults who have chosen us as their primary key work session provider and home.
Some young people refer to leaving care as ‘the instant expectation of adulthood’. They are suddenly expected to know how to cook their own meals, run home, and manage their finances, all in one go and without any support.
This is why living in a Fusion Matrix care semi-independent home before leaving care can be hugely beneficial. We provide safe, comfortable homes for care leavers, homeless teenagers, and unaccompanied asylum-seeking children, where they can learn the essential life skills they will need when they transition to independent living.
Introduction.
Fusion Matrix Care is a UK based organisation that supports vulnerable children, young people, and adults at risk of social exclusion.
We help transform lives through our services which include fostering, adoption, residential, and training, by taking a holistic approach and having a focus on the core values of being non-judgmental, providing care, and empathy.
We accept each person as a unique individual and work with them so they can feel safe, secure, and inspired to lead fulfilling lives.
We believe that to offer an outstanding service, the needs of the individual must lie at the heart of everything we do.
We aim to prevent people from becoming socially excluded and to reintegrate those that have by undertaking research into best practice and based on this, developing programmes, services, and centres to achieve this.
Our semi-independent homes are more than just somewhere to live. They bridge the gap between childhood and adulthood so that a young person is prepared for the challenges of living independently.
Support You can Trust
Consider yourself at home. Consider yourself part of the family. We specialise in support and daily living assistance to an array of individuals.
Whether you need full or supervisory assistance due to being a young adult (16-24) learning disability and or autism, our support workers will provide an individualised service that you can trust
The type of accommodation we offer varies depending on the young person. However, no matter which one of our supported housing services they live in, staff will always support young people to work towards their goals and build their confidence for the future.
our Aftercare team offers advice and support to YP to help them on their journey to independence. Their drop-in service is available to any young person who wants to seek advice from staff on issues like managing tenancies, drug and alcohol awareness, or securing employment.
Getting the little things right is fundamental in everything we do.
We are passionate about lives in semi-independent accommodation. Our initial assessments and discussions with social workers mean that we can get the level of support precisely right.
Our support workers are chosen for their kind, compassionate nature as well as for their skills and experience.
They take the time to find out the personality of everyone we provide support to
Experienced and Supportive
We understand that not one support plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualised support plan that fits your specific needs.
Getting the little things right is fundamental in everything we do
We are passionate about lives in semi-independent accommodation. Our initial assessments and discussions with social workers mean that we can get the level of support precisely right.
Our support workers are chosen for their kind, compassionate nature as well as for their skills and experience.
They take the time to find out the personality of everyone we provide support to.
Aims and objectives
At Fusion Matrix care, our objective is always to provide the best possible care and support for those we work with.
To enable us to achieve the highest standards possible, we will:
· Provide a house which young people can be proud of and feel able to invite family and friends too.
· Work alongside colleagues and other agencies to build strong relationships with young people and their families.
· Provide an environment in which young people can be encouraged to develop physically, psychologically, intellectually, and socially.
· When appropriate, offer specialised support and counseling from experienced staff who will encourage and enable young people to achieve and move into independent living. External resources will be made available to young people as deemed necessary by their pathway plans.
· Provide a safe environment where young people can reflect on their experiences, stabilise their behaviour, regain control and find coping mechanisms.
· Provide the maximum opportunity for each young person to mature as an individual, to develop their identity and accept responsibility for their actions.
· Promote the independence of young people at all times and encourage them to care for themselves by offering a high level of emotional support and practical help in health and educational/employment issues, cooking, budgeting and household tasks.
· Ensure that all staff receives ongoing training, support, and guidance to enable them to support the young people to the best of their ability.
· Ensure non-discriminatory practices following our Equal Opportunities Policy.
We will deliver the above aims and objectives in a non-judgmental, non-punitive way engendering an ethos of care and mutual respect, aiming to encourage young people to become well-balanced, positive and productive members of our society whilst working towards independence.
Our service
PURPOSE OF THE SERVICE
Our purpose at Fusion Matrix Care is to provide a high standard of accommodation and supportive environment for residents aged 16 to 24 years, to ensure young people can develop and maintain respect, self-reliance and self-care skills and enable them to make informed, age-appropriate decisions, concerning their present and future so they can achieve a successful transition into independence and adulthood. Services offered will be based on an assessment of the young person’s needs and be part of the pathway plan for the young person.
Whom WE PROVIDE SERVICES FOR:
The young people we accommodate, and support have varying needs which may include:
· Autistic spectrum disorder
· Attention deficit disorder
· Mental health issues
· Challenging behaviour
· Moderate learning disabilities
· Drug and alcohol abuse
· Self-harming behaviours
· Gang involvement
· Criminal behaviour
· Low level sexualised behaviour
· Attachment disorders.
Our semi-independent homes are staffed 24-hours by a member of our highly trained team.
The level of support provided will be increased or decreased as required and in consultation with the placing authority to meet individual needs, especially for young people with learning difficulties or disabilities, as some may require 1:1 support 2
Our semi-independent homes are staffed 24-hours by a member of our highly trained team.
The level of support provided will be increased or decreased as required and in consultation with the placing authority to meet individual needs, especially for young people with learning difficulties or disabilities, as some may require 1:1 support 24 hours per day.
Our staff team assesses and documents every aspect of the young person’s daily living to establish their level of independence and what areas require support to develop.
We use the “Getting Ready for Adult Life” programme (Published by Rainer, National Leaving Care Advisory Service, and The Fostering Network).
We also encourage and support our residents in accessing employment, education, and training. Key-working sessions will help young people build up skills in areas that require additional provision until a safe level of independence is achieved. Young people can then be supported in the transition to their own homes.
There is no timescale for when a young person should be ready for his or her own home. This is done to ensure the young person is ready and prepared before taking this significant step in their lives. Over this time, they will be set up with their bank accounts, passport, benefits, and anything else you would expect someone living indepe
There is no timescale for when a young person should be ready for his or her own home. This is done to ensure the young person is ready and prepared before taking this significant step in their lives. Over this time, they will be set up with their bank accounts, passport, benefits, and anything else you would expect someone living independently to possess. When young people are assessed as ready, staff will begin setting them up in their own homes. This will be a slow transition from semi-independence to a home of their choosing
We are one of the service providers that make it possible for vulnerable people to receive the highest quality support when they choose to start living semi-independently.
Our philosophy is centered around getting the little things right.
We spend time getting to know our young adults as individuals so that we can build strong relationships and understand what makes them happy.
Experienced Home Health Aids
Companionship is key to a trusted relationship with our support givers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.
The personal touch with the professionalism you expect.
A
Experienced Home Health Aids
Companionship is key to a trusted relationship with our support givers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.
The personal touch with the professionalism you expect.
At Fusion Matrix Care, we pride ourselves on being small enough to provide a professional, tailored service that is truly personalised to your individual needs.
· Quality of care
· Openness and transparency
· Involvement of children and young people in the design and delivery of services.
· Participation of children and young people in decisions that affect them individually and collectively.
· Networking, multi-agency collaboration, and benchmarking best practices.
· Raising public awareness, research, and international co-operation
· Hygiene routines
· Maintaining a clean and safe living environment
· Food preparation and healthy eating
· Food and grocery shopping and budgeting
· Joining and attending leisure and health activities
· Accessing and registering with health services
· healthy relationships and safe sexual Health
· Education, training, or employment
· Family
· Hygiene routines
· Maintaining a clean and safe living environment
· Food preparation and healthy eating
· Food and grocery shopping and budgeting
· Joining and attending leisure and health activities
· Accessing and registering with health services
· healthy relationships and safe sexual Health
· Education, training, or employment
· Family contact
· Taking care of their emotional and mental Health
· Religious and cultural needs/preferences
· Reducing substance and alcohol abuse
· Safety and self-harm reduction
· Appropriate conduct and behaviors/ reduction of offending behaviour
· Managing emergencies l Socialising and community integration
· Attending appointments
· Independence skills development
· Bill payments, banking, savings, and money management
· Obtaining independent accommodation and accessing a tenancy
· Joining the housing register and support with bidding for council properties
· Self-esteem and confidence to reach their full potential
We believe that a variety of different models of intervention should be available and be reflected in the collective skills of the team as other types of intervention work with different young people.
We would characterise this approach as integrative, and this would include but not necessarily be limited to the following methods:
· Cogn
We believe that a variety of different models of intervention should be available and be reflected in the collective skills of the team as other types of intervention work with different young people.
We would characterise this approach as integrative, and this would include but not necessarily be limited to the following methods:
· Cognitive behavioural models
· Task-centred models
· Crisis intervention models.
We are aware that, upon admission, some young people may be receiving therapeutic inputs and that others, following assessment, may be identified as requiring therapeutic involvement.
In both instances, the house will facilitate that involvement and work closely and in conjunction with any individual providing or co-ordinating a specific treatment or package of therapeutic care. We would proactively facilitate a young person’s access to a range of medicinal resources.
In addition to the services outlined above, we have established positive working relationships with a variety of other agencies and individuals. These can be accessed in consultation with the placing authority to address the young person’s needs for such issues as sexual or physical abuse, drug and solvent abuse, bereavement, and loss.
Moving can be a daunting experience.
Fusion Matrix care hopes to make this process as smooth as possible for all involved, ensuring young people are placed in the correct service and receive the appropriate level of care to meet their individual needs.
When considering referrals, Fusion Matrix care will always prioritize meeting both the n
Moving can be a daunting experience.
Fusion Matrix care hopes to make this process as smooth as possible for all involved, ensuring young people are placed in the correct service and receive the appropriate level of care to meet their individual needs.
When considering referrals, Fusion Matrix care will always prioritize meeting both the needs of the young person referred and of those already in placement.
We aim to respond to all referrals within 24 hours.
We will make every effort to match any young person to the most suitable placement appropriately.
All referrals received by Fusion Matrix Care semi-independent service will be managed in such a way as to ensure minimal disruption to the young person referred, the young people already in placement, staff and the general running of the home. For us to make an informed decision, we ask that local authorities send a comprehensive referral to our placements team, highlighting the young person’s behaviours, needs and background history.
Our placements team will review the information and liaise with the home manager as to whether a placement can be offered.
We will always be mindful of a young person’s cultural, religious, communication, and dietary requirements.
PLACEMENTS TEAM CONTACT DETAILS:
Email: admin@fusionmatrixcare.com
All young people should have a positive and welcoming experience in admission. Staff at fusion matrix care will plan the most appropriate
way of helping a new resident settle and feel comfortable in the home.
Staff will take time to consider ways in which a young person can be received into the home that would make them feel settled and
All young people should have a positive and welcoming experience in admission. Staff at fusion matrix care will plan the most appropriate
way of helping a new resident settle and feel comfortable in the home.
Staff will take time to consider ways in which a young person can be received into the home that would make them feel settled and comfortable amongst the group.
Staff will also ensure that current residents are involved in the welcoming process.
Risk assessments will be completed before the start date and regularly reviewed after that.
Staff, in consultation with the home manager, must ensure the young person is a suitable match with other residents in the home.
Any risk to the new young person and other young people in the house must be adequately assessed, and the placement must meet the needs of the new young person.
Before arrival, Fusion Matrix care will provide the young person with an information pack which will include a brief introduction to the home, our staff, other residents and the local area. An initial pathway plan will be completed with the young person within their first week in placement, and the information gathered will be used to determine the areas where allocated 1:1 hour will be best utilised.
Pathway plans are the tools used to identify areas of independence which the young person needs support with and agreed time-sensitive targets are set to promote the development of these areas.
Pathway plans cover all aspects of a young person’s growth into independence, from current education or employment status to general hygiene and budgeting skills.
These plans are always created and updated with the young person’s 100% involvement, and a new plan is produced each month to track progress and monitor care needs.
The pathway plan will be reassessed monthly to track the young person’s development and ensure that support is being allocated effectively.
The pathway plan will also contain information regarding the GP, dentist and optician and any issues identified will be addressed and resolved within three weeks of the placement start date.
Fusion Matrix care will ensure that the young person’s primary care needs are catered for at the point of admission.
This will include a welcome pack of toiletries, towels and bedding if required.
· The young person should be appropriately welcomed on arrival. Refreshments should be provided for the young person, social worker, family memb
Fusion Matrix care will ensure that the young person’s primary care needs are catered for at the point of admission.
This will include a welcome pack of toiletries, towels and bedding if required.
· The young person should be appropriately welcomed on arrival. Refreshments should be provided for the young person, social worker, family members, or other escorts who are in attendance.
· The young person and guests will be made aware of the evacuation procedures in the event of a fire, familiarising them with exit routes and the fire assembly point.
· The young person will be introduced to all the other residents and staff in the home at the time.
· The young person will be offered help to unpack and arrange their room.
· At some point during admission, a formal admission procedure will need to be undertaken. The young person should agree with when this is to be carried out. They may wish to interact with other residents or unpack first. The formal admission procedure includes the following:
· The young person will be given a copy of the complaint’s procedure, and this should be explained to them.
· The young person will be given a copy of the “House Rules”, and this should be explained to them.
· The young person will be given two copies of the house agreement which they must sign. One copy will be placed in their file.
· The young person will be shown around the local area and made aware of local amenities i.e. shops, transport links, educational facilities, and other places of interest.
One of the main factors that will affect whether we can offer placement is the matching considerations.
A newly referred young person with behaviours and a high level of care could have a considerable impact on residents in the home.
Residents should be informed of any new admissions in advance to help them prepare for the upcoming chang
One of the main factors that will affect whether we can offer placement is the matching considerations.
A newly referred young person with behaviours and a high level of care could have a considerable impact on residents in the home.
Residents should be informed of any new admissions in advance to help them prepare for the upcoming change, keeping in mind confidentiality always.
The placing authority and young person will visit the proposed home, meet the staff team and discuss the expectations of Fusion Matrix care and the young person.
The level of support (allocated 1:1 hours) and start date of placement will then be agreed.
Once specifics of the placement have been agreed, we will ask the social worker to sign two copies of the Placement Agreement Form which will state the cost of placement and any additional costs relating to 1:1 support.
One copy will remain with Fusion Matrix Care and the other will be sent to the local authority’s placement team for final authorisation on costs.
Once the final costs have been authorised, the placement will commence on the agreed date..
Whilst it is recognised that admissions are beneficial to all concerned if they are undertaken in a planned way as they can reduce stress for young people, we realise this is not always possible and there will be occasions where an emergency placement is needed. In these instances, Fusion Matrix Care and the placing authority must take a
Whilst it is recognised that admissions are beneficial to all concerned if they are undertaken in a planned way as they can reduce stress for young people, we realise this is not always possible and there will be occasions where an emergency placement is needed. In these instances, Fusion Matrix Care and the placing authority must take all steps to provide as much information as possible on the relevant risks and needs of the young person. Placing authorities seeking an emergency placement should send a comprehensive referral to Fusion Matrix care placements team.
The referral details will then be shared with the home manager. Suppose Fusion Matrix Care confirms that a placement can be offered. In that case, the placement will begin immediately where possible and once all the final costs have been agreed in writing by the placing authority. As an emergency placement would not have allowed for a pre-admission visit to the home, the young person will be taken on a tour of the home upon arrival and will be introduced to members of staff on shift at that particular time and other young people resident in the home. During the tour, staff will make the young person aware of the evacuation procedures in the event of a fire, familiarising them with exit routes and the fire assembly point
The young person’s information should be retrieved at the earliest opportunity and risk assessments completed no more than one week after the referral. The placement agreement will be completed on the same day wherever it is possible to do so and certainly the agreement will be completed within 48 hours. A visit from the placing authority should take place within one week of the placement start date.
Fusion Matrix care strongly believes in making a firm commitment to the young people we support - we recognise that there may be challenging times and will do everything we can to support young people in our care during those most challenging times.
We will only ever initiate the termination of placement on safeguarding grounds - whether t
Fusion Matrix care strongly believes in making a firm commitment to the young people we support - we recognise that there may be challenging times and will do everything we can to support young people in our care during those most challenging times.
We will only ever initiate the termination of placement on safeguarding grounds - whether that be the individual, the other residents, or our staff.
In the event that an assessment determines the young person’s needs can no longer be met and the recommendation is for the young person to be moved to another service, we will support the young person in making the transition, through positively promoting the move and trying to understand the young person’s feelings.
In the event of emergency termination of accommodation, staff should remain aware of the needs of the young person and of the group.
The transition can be traumatic, and it is important the young person understands the reasons for termination of care.
The following procedure should be followed:
· Immediate contact to be made with the social worker/placing authority to discuss the next step.
· The young person will be helped to pack their belongings in preparation for the move.
· Following an agreed period of settling at the new placement, the young person should be given the option of continuing contact with the house and individuals in it (staff should avoid giving out personal information, such as mobile numbers, or social media acceptance).
Staff working for Fusion Matrix care are supported and required to complete a range of social care courses and high specialist training. All staff receive training in understanding autism and learning disabilities. Best Practice in supporting Autism and Aspergers; Managing Challenging behaviours and Medication; as well as all mandatory training appropriate for the sector.
All of our staff undertake in training courses which include – Health & Social Care Diplomas at levels 2 and 3.
Fusion Matrix Care provides a truly flexible and tailored approach to support in the community; with multiple options available to individuals to maximise choice and realise potential.
We have a very strong and strict recruitment process which our staff needs to comply with.
· Full work history – with no Gaps in employment history and if there are gap reasons for gap, leaving past employers must be clarified & verified
· record of interview
· Proof of Identity .
· Proof of National Insurance Number or other proof of right to work
· Minimum of 2 satisfactory, written, references and from the most recent employers. All references are verified in writing
· Enhanced DBS Disclosure.
· Health Declaration and Immunisation status, including Hepatitis B, Rubella, Tuberculosis and Varicella
· Evidence of Qualifications and experience.
As we prepare to return to work employers are faced with both reopening and re imagining their businesses in an uncertain world, which means challenges and possibilities. Lock down has meant different things to different businesses. Hospitality has experienced complete closure and furloughing, whilst an upsurge in demand for care services has seen fast tracked recruitment initiatives. Yet, one thing all employers have in common is a need to plan for a new ‘uncertain’ normal. This is a period of transformation, where your business must go from surviving to thriving – and it starts with your staff.
At time of writing the government has advised that employees who cannot work from home should travel to work – although hospitality and non-essential retail remain closed. In practice that means making a risk assessment. With this is in mind, the CIPD urges employers to ensure they can meet three key tests before asking staff back to work:
NOTE: The CIPD’s risk assessment guide can be found here. In short, make sure returning to work works for everyone and embrace flexibility wherever possible.
Well being Matters From furloughed to front line, employees have experienced lock down differently too. The impact on their well being isn’t to be underestimated. Acknowledging this will help promote workplace harmony and boost morale. Reassure your team about the future and point them in the direction of mental health support, so they know where to turn if they need it:
“This is now the new normal,” says Fusion matrix care Registered Manger Antonia Olabode . “Remember communication is paramount – even if that means you don’t know all the answers right now. ”Indeed, it’s important to understand that nothing is the same. Which means, reorienting people with specialist training on their return – so they can familiarise themselves with how things work right now – this will be key to soothing employee anxieties, while helping ensure the business successfully transitions out of lock down.
Resource Planning
In their report Out Manoeuvre Uncertainty Accenture says employers may have been prioritising the unprecedented ‘Now’ but are fast turning to the very uncertain ‘Next’. "From fluctuations in client demand to workforce productivity, agility will separate the thriving business from the just surviving business,” says Head of Administration Anthony Alabi. Indeed planning is paramount, but where to start? Well, Fusion matrix care, can help you get:
What Next?
Changes to COVID-19 lock down restrictions will be gradual and affect different sectors and teams differently. Keeping staff informed will help ease anxiety and provide a sense of security in uncertain times. Showing employees they are valued and supported by prioritising their health, safety and well being whilst ensuring the health of your business by planning for the ‘new normal’.
For more information and advice on supporting the team and transforming workplace from a just surviving to thriving post-lock down contact Fusion matrix Care or email us at admin@fusionmatrixcare.com
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